MPSI consists of a three-year training program, which provides instruction expressly designed for city and county public service supervisors, managers and directors. The MPSI course is divided into three one-week sessions (one week each year) focusing on training in public service and enhancing individual growth and professional development. The sessions are nonsequential and one may begin the three-year cycle at any time. The MPSI Planning Committee has worked diligently in planning an exceptional program designed around challenges faced by public service professionals from municipalities of all sizes.

MPSI PROGRAM 2013 - DELIVERING SERVICE EXCELLENCE
Developing and Delivering Service Excellence :: Budgeting Basics :: Building an Excellent Team :: Business Communication :: Business Etiquette :: Addressing Workplace Stress :: Managing Problem Employees :: Understanding the Employment Rights :: Combating Workplace Violence :: It’s What You Don’t Say - Eureka to Action

MPSI PROGRAM 2014 - FOCUS ON LEADERSHIP
Conflicting Demands on Public Works :: Leadership in Public Works :: It’s a Matter of Your Style :: Risk Management :: Dealing with Negative Media :: Creative Problem Solving and Strategic Planning :: Employee Motivation and Loyalty :: Communicating for Success :: Followership and Effective Team Membership

MPSI PROGRAM 2015 - SUPERVISING FOR EXCELLENCE
Effective Supervision in Public Works :: Customer Service - A Public Works Perspective :: Community Education - New Realities for Public Works - Professionalism :: Consolidating Local Government Services :: Arbitration :: The Bright Side and The Dark Side of Social Networking in the Workplace :: Personal Safety in the Workplace :: Dynamic Delegation :: Action Planning

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Sept. 15 - Sept. 20
21^st Annual MPSI